Privacy Policy
Effective Date: 01/01/2026
At Autism Toys Organization, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, shop with us, make a donation, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely through trusted third-party providers)
Donation & Purchase Information
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Order history
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Donation amounts and methods
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Transaction references (e.g., M-Pesa or bank confirmations)
Technical Information
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IP address
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Browser type
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Device information
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Pages visited and usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
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Process orders, donations, and deliveries
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Communicate with you about purchases, donations, or inquiries
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Provide customer support
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Improve our website, products, and services
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Send updates, newsletters, or campaigns (only if you opt in)
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Maintain transparency and proper record-keeping for donations
3. Payments & Security
All payments and donations are processed through secure, trusted payment platforms. We do not store your full payment details on our servers.
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited data only with:
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Payment processors (for transactions)
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Delivery partners (for shipping orders)
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Service providers who help operate our website (under strict confidentiality)
We may also disclose information if required by law.
5. Cookies & Analytics
Our website uses cookies to:
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Improve user experience
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Understand how visitors use our site
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Enhance performance and functionality
You may disable cookies through your browser settings, though some features may not work properly.
6. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of your information
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Opt out of marketing communications at any time
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under the age of 18 without parental or guardian consent.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Autism Toys Organization
📞 WhatsApp / Phone: +254 715 045 128
📧 Email: support@autismtoys.org