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Terms & Conditions

Effective Date: 01/01/2026

Welcome to Autism Toys Organization. These Terms & Conditions govern your use of our website, purchases, donations, and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. About Us

Autism Toys Organization is an e-commerce platform that sells autism-friendly sensory toys and resources while also supporting donation and awareness initiatives for autistic children in Kenya.

2. Use of Our Website

By using our website, you agree to:

  • Use it only for lawful purposes

  • Provide accurate and complete information when making purchases or donations

  • Not misuse, copy, or attempt to disrupt the website or its services

We reserve the right to restrict or terminate access if these terms are violated.

3. Products & Orders

  • All products are subject to availability.

  • We strive to display accurate product descriptions and pricing; however, errors may occur.

  • We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors or suspected fraud.

4. Payments

  • Payments for products and donations can be made through secure online platforms or approved offline methods such as M-Pesa or bank transfer.

  • All prices are listed in Kenyan Shillings (KES) unless stated otherwise.

  • We do not store full payment details on our servers.

5. Donations

  • Donations are voluntary and non-refundable unless required by law.

  • Funds raised through donations or proceeds from sales are used to support autism-related programs, toy donations, and awareness initiatives.

  • Offline donations must be confirmed with our support team to ensure transparency and accurate record-keeping.

6. Shipping & Delivery

  • Delivery timelines may vary depending on location and availability.

  • We are not responsible for delays caused by third-party delivery services, unforeseen circumstances, or incorrect address details provided by the customer.

7. Returns & Refunds

  • Returns and refunds are handled on a case-by-case basis, subject to product condition and reason for return.

  • Certain items, including donated products or opened items, may not be eligible for return.

  • Please contact our support team for assistance with returns or issues.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Autism Toys Organization and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Autism Toys Organization is not liable for:

  • Any indirect, incidental, or consequential damages

  • Misuse of products contrary to provided guidance

  • Temporary unavailability of the website due to maintenance or technical issues

All products are provided “as is” and are not intended to replace professional medical or therapeutic advice.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of Kenya.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Autism Toys Organization
📞 WhatsApp / Phone: +254 715 045 128
📧 Email: support@autismtoys.org